Owner Information

    

Overview

Monarch Luxury Villas specializes in hand-chosen, curated vacation rental homes in San Diego, California, and provides the highest level of personalized care to both our owners and guests with a singleness of purpose: to create an excellent experience for travelers and hosts.

Our Mission

Our goal has always been and will always remain that of matching the right guest to the right home and to provide for a stress-free, memorable luxury stay while creating the maximum revenue for our homeowners. Our online management and operating system is Streamline VR Software which provides our owners with direct, easy access to bookings, guest information, accounting, and more. In addition, each guest is provided their own portal with information on access codes, rules of each property, check-in information and instructions, area guides, and more. As important, our professional staff waits at the ready for any requirements for both homeowner and guest at a moment’s notice.

Marketing

Monarch Luxury Villas advertises on multiple platforms including Airbnb, VRBO, FlipKey, HomeAway, Booking.com, Expedia, Travelocity, Red Awning, Luxury Retreats, Elite Luxury Lifestyles, Travel Keys, and others as well as our own direct marketing websites. In addition, we utilize social media and various data analytics to boost the visibility of your listing on those channel partners.  Our luxury homes in California are currently located in La Jolla, Del Mar, Encinitas, Rancho Santa Fe, Pacific Beach, Point Loma, and Coronado. We also have properties in Cabo San Lucas, Baja California, Mexico and Palm Springs, California.

Concierge for guests

KEY Concierge is a partner of Monarch Luxury Villas and provides for 5-Star concierge services and luxury packages that include yacht cruises, exotic car rentals, jet charter, private chefs, beach picnics, pre-stocked groceries, and anything else your guest might wish for during their stay in your home. We also customize content driven area guides specific to your property and offer discounted attraction tickets to everything San Diego has to offer.

Cleaning and Maintenance

We provide on-site maintenance needs for every home consisting of:

Handyman services for minor repairs
Trash & recycling valet service
Propane tank refills
Linen Service providing guests high quality bedding and towels
Detailed cleaning for both post-guest and post-owner stays.

Our Provisioning Service

Over time, and with repeated use, towels and linens may become stained or otherwise worn. You may notice things like glass and plastic food containers or silverware go missing, dishes broken or stains and discolor on area rugs. This is the cost of doing business as a luxury vacation rental owner and any replacement or repairs can be offset against any booking revenue. In addition, most household and kitchen items, even in multi-million-dollar homes, can be refurnished tastefully with Target, HomeGoods, Costco and Bed Bath & Beyond quality items.

We offer our linen and provisioning service to owners to alleviate the burden to you and include the expense in the guest cleaning fee at time of booking. We utilize Hotel Collection and Comphy linens for all of our homes and also retail our COMPHY brand linens, should you want to purchase some for your personal use.

Guest and Owner support 24/7

You and your guests will have access to our around-the-clock response team and online access for booking inquiries, owner and guest support, and maintenance as needed.

Inventory of your home

For insurance purposes, each owner is encouraged to photograph each room in their home and ensure separate, up-close shots of any item that is of value that is desired to leave in open space and within reach of a guest. For reimbursement purposes, original receipts are required of the item with an appraisal made at time after purchase for insurance purposes if value exceeds original cost. If the item is irreplaceable, or likewise has sentimental value beyond its fair market value, we strongly encourage our owners not to leave these items in the home and remove them completely.

For more information, see our owner FAQ.